Return Policy

We want every customer to love their WildWools as much as we do.  But hey, you know what they say about a woman's prerogative—it’s okay to change your mind! With so many amazing WildWools patterns to choose from, we know the struggle to pick the right one is real.

Here is what you need to know about the WildWools return policy:
 
➳  WildWools are hand crafted in Washington. This means every WildWool will have unique variations that some might consider imperfections. While we believe there is beauty in the imperfections that come from each WildWool being crafted by hand, we will gladly accept returns (minus shipping charges) if you don't love it.
  WildWools sent in for return must be unworn with no signs of wear.  If the item has signs of wear or is in any condition such that it cannot be resold, the return may be denied. If the return is denied due to any of these reasons, WildWools can not pay to ship the item back to you.
  All WildWools sent in for refund in the original form of payment (minus shipping charges) must be postmarked for return within 14 days from the date your order was delivered. 
  WildWools postmarked for return 15 to 21 days after the date your order was delivered are eligible for either store credit for the full purchase price (minus shipping charges) or a 50 percent refund on the original form of payment.
  Due to the unique nature of WildWools that are hand crafted from authentic Pendleton blankets, we cannot guarantee an exchange for a WildWool in the same blanket pattern. But we will try our hardest to get you the WildWools you want!
  Return shipping charges are the responsibility of the customer and refunds will not include the original shipping costs.
  It is the customer's responsibility to track your return package and ensure item(s) are delivered to WildWools within the return period. WildWools is not responsible for returns that do not make it within the specified return period.
  Please include your name, email address, order number, reason for your return, and what type of return you would like (refund or store credit) with your return package. We can't process your return without this information. 
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 We stand behind our WildWools. While we try to ensure every WildWool is up to snuff before shipping it out, we may miss a defect.  Just let us know and we will gladly exchange or repair your WildWool. 

Return address:
WildWools
PO Box 388
Tenino, WA 98589

 

Thank you for shopping with WildWools!